- Register whatsapp_router in gateway main.py (GET + POST /whatsapp/webhook) - Implement is_clearly_off_topic() tier 1 keyword scoping gate - Implement build_off_topic_reply() canned redirect message builder - Full webhook handler: verify -> normalize -> tenant -> rate limit -> dedup -> scope -> media -> dispatch - Outbound delivery via send_whatsapp_message() and send_whatsapp_media() - Media download from Meta API and storage in MinIO with tenant-prefixed keys - 14 new passing scoping tests
147 lines
6.1 KiB
Python
147 lines
6.1 KiB
Python
"""
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Unit tests for WhatsApp business-function scoping gate.
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Tests CHAN-04: Business-function scoping enforces Meta 2026 policy.
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Two-tier gate:
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Tier 1: is_clearly_off_topic — keyword overlap check (no LLM call)
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Tier 2: Borderline messages pass to LLM with scoping in system prompt
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Covers:
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- is_clearly_off_topic returns False when message has keyword overlap
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- is_clearly_off_topic returns True when message has zero keyword overlap
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- is_clearly_off_topic returns False when allowed_functions is empty (no scoping)
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- Canned redirect message format includes agent name and allowed topics
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- Borderline messages (partial overlap) pass through tier 1
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- Edge cases: empty text, case insensitivity
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"""
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from __future__ import annotations
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import pytest
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class TestIsClearlyOffTopic:
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"""Tests for the tier 1 keyword scoping gate."""
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def test_matching_keywords_returns_false(self) -> None:
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"""Message with keyword overlap must NOT be considered off-topic."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["order tracking", "customer support", "returns"]
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text = "I need help with my order"
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assert is_clearly_off_topic(text, allowed) is False
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def test_zero_overlap_returns_true(self) -> None:
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"""Message with zero keyword overlap must be considered off-topic."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["order tracking", "customer support", "returns"]
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text = "Can you write me a poem about cats?"
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assert is_clearly_off_topic(text, allowed) is True
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def test_empty_allowed_functions_returns_false(self) -> None:
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"""Empty allowed_functions means no scoping — nothing is off-topic."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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assert is_clearly_off_topic("anything goes", []) is False
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assert is_clearly_off_topic("write me a poem", []) is False
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def test_case_insensitive_matching(self) -> None:
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"""Keyword matching must be case-insensitive."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["Order Tracking", "Customer Support"]
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text = "CUSTOMER needs SUPPORT with their order"
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assert is_clearly_off_topic(text, allowed) is False
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def test_empty_message_returns_false(self) -> None:
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"""Empty message should not be considered clearly off-topic."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["customer support"]
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assert is_clearly_off_topic("", allowed) is False
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assert is_clearly_off_topic(" ", allowed) is False
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def test_single_word_overlap_returns_false(self) -> None:
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"""Single keyword match is enough to pass tier 1."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["billing", "payment", "invoice"]
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text = "I need help with my billing"
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assert is_clearly_off_topic(text, allowed) is False
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def test_off_topic_politics_returns_true(self) -> None:
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"""Clearly political message is off-topic for a customer support agent."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["customer support", "order tracking", "returns", "billing"]
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text = "What do you think about the election?"
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assert is_clearly_off_topic(text, allowed) is True
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def test_off_topic_entertainment_returns_true(self) -> None:
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"""Entertainment request is off-topic for a support agent."""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["customer support", "order status", "refunds"]
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text = "Tell me a joke please"
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assert is_clearly_off_topic(text, allowed) is True
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def test_borderline_message_passes_through(self) -> None:
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"""
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A borderline message with any keyword overlap must pass tier 1.
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The LLM handles judgment at tier 2 via system prompt.
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"""
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from gateway.channels.whatsapp import is_clearly_off_topic
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allowed = ["customer support", "product questions", "order tracking"]
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# "product" appears in allowed_functions — passes tier 1
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text = "I have a question about your product pricing strategy"
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assert is_clearly_off_topic(text, allowed) is False
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class TestOffTopicReply:
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"""Tests for the canned off-topic redirect message."""
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def test_reply_contains_agent_name(self) -> None:
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"""Canned redirect must include the agent's name."""
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from gateway.channels.whatsapp import build_off_topic_reply
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reply = build_off_topic_reply("Mara", ["customer support", "order tracking"])
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assert "Mara" in reply
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def test_reply_contains_allowed_functions(self) -> None:
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"""Canned redirect must mention the allowed functions/topics."""
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from gateway.channels.whatsapp import build_off_topic_reply
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allowed = ["customer support", "order tracking"]
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reply = build_off_topic_reply("Mara", allowed)
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assert "customer support" in reply
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assert "order tracking" in reply
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def test_reply_is_non_empty_string(self) -> None:
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"""Canned redirect must be a non-empty string."""
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from gateway.channels.whatsapp import build_off_topic_reply
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reply = build_off_topic_reply("AI", ["support"])
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assert isinstance(reply, str)
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assert len(reply) > 0
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def test_reply_empty_allowed_functions_graceful(self) -> None:
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"""build_off_topic_reply must not crash with empty allowed_functions."""
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from gateway.channels.whatsapp import build_off_topic_reply
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reply = build_off_topic_reply("Mara", [])
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assert isinstance(reply, str)
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assert "Mara" in reply
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def test_reply_multiple_topics_separated(self) -> None:
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"""Multiple topics in canned redirect must be clearly separated."""
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from gateway.channels.whatsapp import build_off_topic_reply
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allowed = ["billing", "invoicing", "payments"]
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reply = build_off_topic_reply("Alex", allowed)
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# All topics must appear in the reply
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for topic in allowed:
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assert topic in reply
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