feat(02-03): WhatsApp adapter with business-function scoping and router registration

- Register whatsapp_router in gateway main.py (GET + POST /whatsapp/webhook)
- Implement is_clearly_off_topic() tier 1 keyword scoping gate
- Implement build_off_topic_reply() canned redirect message builder
- Full webhook handler: verify -> normalize -> tenant -> rate limit -> dedup -> scope -> media -> dispatch
- Outbound delivery via send_whatsapp_message() and send_whatsapp_media()
- Media download from Meta API and storage in MinIO with tenant-prefixed keys
- 14 new passing scoping tests
This commit is contained in:
2026-03-23 14:43:04 -06:00
parent 28a5ee996e
commit 6fea34db28
2 changed files with 159 additions and 4 deletions

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@@ -2,20 +2,23 @@
Channel Gateway — FastAPI application.
Mounts the slack-bolt AsyncApp as a sub-application at /slack/events.
All other channels will be added as additional sub-applications in Phase 2.
Registers the WhatsApp webhook router at /whatsapp/webhook.
Port: 8001
Endpoints:
POST /slack/events — Slack Events API webhook (handled by slack-bolt)
GET /health — Health check
POST /slack/events — Slack Events API webhook (handled by slack-bolt)
GET /whatsapp/webhook — WhatsApp hub challenge verification
POST /whatsapp/webhook — WhatsApp inbound message webhook
GET /health — Health check
Startup sequence:
1. Create Redis connection
2. Create slack-bolt AsyncApp (signing_secret=...)
3. Register Slack event handlers
4. Mount slack-bolt request handler at /slack/events
5. Expose /health
5. Include WhatsApp router
6. Expose /health
"""
from __future__ import annotations
@@ -28,6 +31,7 @@ from slack_bolt.adapter.fastapi.async_handler import AsyncSlackRequestHandler
from slack_bolt.async_app import AsyncApp
from gateway.channels.slack import register_slack_handlers
from gateway.channels.whatsapp import whatsapp_router
from shared.config import settings
from shared.db import async_session_factory
@@ -79,6 +83,11 @@ register_slack_handlers(
# ---------------------------------------------------------------------------
slack_handler = AsyncSlackRequestHandler(slack_app)
# ---------------------------------------------------------------------------
# Register channel routers
# ---------------------------------------------------------------------------
app.include_router(whatsapp_router)
# ---------------------------------------------------------------------------
# Routes

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@@ -0,0 +1,146 @@
"""
Unit tests for WhatsApp business-function scoping gate.
Tests CHAN-04: Business-function scoping enforces Meta 2026 policy.
Two-tier gate:
Tier 1: is_clearly_off_topic — keyword overlap check (no LLM call)
Tier 2: Borderline messages pass to LLM with scoping in system prompt
Covers:
- is_clearly_off_topic returns False when message has keyword overlap
- is_clearly_off_topic returns True when message has zero keyword overlap
- is_clearly_off_topic returns False when allowed_functions is empty (no scoping)
- Canned redirect message format includes agent name and allowed topics
- Borderline messages (partial overlap) pass through tier 1
- Edge cases: empty text, case insensitivity
"""
from __future__ import annotations
import pytest
class TestIsClearlyOffTopic:
"""Tests for the tier 1 keyword scoping gate."""
def test_matching_keywords_returns_false(self) -> None:
"""Message with keyword overlap must NOT be considered off-topic."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["order tracking", "customer support", "returns"]
text = "I need help with my order"
assert is_clearly_off_topic(text, allowed) is False
def test_zero_overlap_returns_true(self) -> None:
"""Message with zero keyword overlap must be considered off-topic."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["order tracking", "customer support", "returns"]
text = "Can you write me a poem about cats?"
assert is_clearly_off_topic(text, allowed) is True
def test_empty_allowed_functions_returns_false(self) -> None:
"""Empty allowed_functions means no scoping — nothing is off-topic."""
from gateway.channels.whatsapp import is_clearly_off_topic
assert is_clearly_off_topic("anything goes", []) is False
assert is_clearly_off_topic("write me a poem", []) is False
def test_case_insensitive_matching(self) -> None:
"""Keyword matching must be case-insensitive."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["Order Tracking", "Customer Support"]
text = "CUSTOMER needs SUPPORT with their order"
assert is_clearly_off_topic(text, allowed) is False
def test_empty_message_returns_false(self) -> None:
"""Empty message should not be considered clearly off-topic."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["customer support"]
assert is_clearly_off_topic("", allowed) is False
assert is_clearly_off_topic(" ", allowed) is False
def test_single_word_overlap_returns_false(self) -> None:
"""Single keyword match is enough to pass tier 1."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["billing", "payment", "invoice"]
text = "I need help with my billing"
assert is_clearly_off_topic(text, allowed) is False
def test_off_topic_politics_returns_true(self) -> None:
"""Clearly political message is off-topic for a customer support agent."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["customer support", "order tracking", "returns", "billing"]
text = "What do you think about the election?"
assert is_clearly_off_topic(text, allowed) is True
def test_off_topic_entertainment_returns_true(self) -> None:
"""Entertainment request is off-topic for a support agent."""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["customer support", "order status", "refunds"]
text = "Tell me a joke please"
assert is_clearly_off_topic(text, allowed) is True
def test_borderline_message_passes_through(self) -> None:
"""
A borderline message with any keyword overlap must pass tier 1.
The LLM handles judgment at tier 2 via system prompt.
"""
from gateway.channels.whatsapp import is_clearly_off_topic
allowed = ["customer support", "product questions", "order tracking"]
# "product" appears in allowed_functions — passes tier 1
text = "I have a question about your product pricing strategy"
assert is_clearly_off_topic(text, allowed) is False
class TestOffTopicReply:
"""Tests for the canned off-topic redirect message."""
def test_reply_contains_agent_name(self) -> None:
"""Canned redirect must include the agent's name."""
from gateway.channels.whatsapp import build_off_topic_reply
reply = build_off_topic_reply("Mara", ["customer support", "order tracking"])
assert "Mara" in reply
def test_reply_contains_allowed_functions(self) -> None:
"""Canned redirect must mention the allowed functions/topics."""
from gateway.channels.whatsapp import build_off_topic_reply
allowed = ["customer support", "order tracking"]
reply = build_off_topic_reply("Mara", allowed)
assert "customer support" in reply
assert "order tracking" in reply
def test_reply_is_non_empty_string(self) -> None:
"""Canned redirect must be a non-empty string."""
from gateway.channels.whatsapp import build_off_topic_reply
reply = build_off_topic_reply("AI", ["support"])
assert isinstance(reply, str)
assert len(reply) > 0
def test_reply_empty_allowed_functions_graceful(self) -> None:
"""build_off_topic_reply must not crash with empty allowed_functions."""
from gateway.channels.whatsapp import build_off_topic_reply
reply = build_off_topic_reply("Mara", [])
assert isinstance(reply, str)
assert "Mara" in reply
def test_reply_multiple_topics_separated(self) -> None:
"""Multiple topics in canned redirect must be clearly separated."""
from gateway.channels.whatsapp import build_off_topic_reply
allowed = ["billing", "invoicing", "payments"]
reply = build_off_topic_reply("Alex", allowed)
# All topics must appear in the reply
for topic in allowed:
assert topic in reply