docs(02-06): complete escalation and WhatsApp routing re-wire plan summary
- Created 02-06-SUMMARY.md documenting escalation wiring, WhatsApp outbound routing, and tier-2 scoping - Updated STATE.md: advanced progress to 100%, recorded metrics and decisions - Updated ROADMAP.md: Phase 2 marked Complete (6/6 plans)
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@@ -13,7 +13,7 @@ Konstruct ships in three coarse phases ordered by dependency: first build the se
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Decimal phases appear between their surrounding integers in numeric order.
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- [x] **Phase 1: Foundation** - Secure multi-tenant pipeline with Slack end-to-end and basic agent response (completed 2026-03-23)
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- [ ] **Phase 2: Agent Features** - Persistent memory, tool framework, WhatsApp integration, and human escalation (gap closure in progress)
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- [x] **Phase 2: Agent Features** - Persistent memory, tool framework, WhatsApp integration, and human escalation (gap closure in progress) (completed 2026-03-24)
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- [ ] **Phase 3: Operator Experience** - Admin portal, tenant onboarding, and Stripe billing
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## Phase Details
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@@ -80,7 +80,7 @@ Phases execute in numeric order: 1 → 2 → 3
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| Phase | Plans Complete | Status | Completed |
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|-------|----------------|--------|-----------|
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| 1. Foundation | 4/4 | Complete | 2026-03-23 |
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| 2. Agent Features | 5/6 | Gap closure | - |
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| 2. Agent Features | 6/6 | Complete | 2026-03-24 |
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| 3. Operator Experience | 0/2 | Not started | - |
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---
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